Globe Telecom recently launched the first comprehensive online telco community in the Philippines that will enable both Globe and non-Globe users to explore, answer, and learn about its products and services.
Powered by Lithium Technologies, the world leader in Social Customer Experience, the Globe Community (community.globe.com.ph) is a social portal uniquely designed to encourage knowledge-sharing of Globe products and services with other users on various topics like account-related concerns, service-usage tips, and other topics about its products and services.
“At Globe, providing superior customer experience is at the core of everything we do. Nowadays people turn to online channels to search for help on problems and concerns any time of the day or night. That is why we have come up with a dedicated forum that will be an avenue for Globe customers or potential customers to interact, discuss, and resolve Globe related concerns and topics,” said Globe President and Chief Executive Officer Ernest Cu.
To register, a user can go to community.globe.com.ph, click on either the ‘Register’ or ‘Connect to Facebook’ from the top-right section of the website. Once registered simply click on ‘Join the Conversation’ to login.
As a person with terrible Obsessive Compulsive syndrome, I have a tendency to customize everything that I can and tailor it to my personal lifestyle. From my everyday necessities, to the clothes I wear, down to how my blogs are designed, I always try to inject a doze of "me" in them. It's a hard habit to break and I sometimes cringe a little bit when things don't go my way. It sounds pretty narcissistic, but hey, we all have our own sorts of sorcery. Anyway, my being OC is the reason why I easily appreciate things that give me the power to customize. Enter Globe GoSakto.
Imagine having the freedom to create your own mobile promo to fit not only your personal needs, but also your budget limits. Yes, that's right. Globe Telecom attempts to redefine the prepaid arena through their newest service, GoSakto.
"We are thrilled to disrupt the prepaid market with yet another innovation that will change the behavior of today's subscribers when it comes to availing promos" Said KD Dizon, Head of Globe Prepaid. "With GoSakto, subscribers will bid pre-made and canned prepaid promos goodbye. No customer is the same as the other"
Creating your own promo is as easy as 143. Simply dial *143# on your mobile phone and choose what type of promo to avail. You can also choose to create your promo via Globe Website or via GoSakto Facebook App.
call/text/surf
call and text
call and surf
combination of all
After mix-matching promos, you are given the option to choose the validity of the services that you've availed; from 1 day, 3 days, 7 days, or 30 days. And just when you thought this service is already amazing, here comes more. Get this, you can actually name the promo that you have created to seal the deal. If this isn't cool enough, I don't know what is.
To know how it works, watch this GoSakto Video with the ever-cutie, Xian Lim
I'm a proud albeit abusive user of Globe's SUPERSURF50 to powerup my Globe Tattoo Mediapad. I like how it allows me to surf like there's no tomorrow, with a connection that's faster than my DSL from another network. Really, it's an immanent glory to have the ability to be online while on the go, especially when I'm in someplace short of Wi-Fi connection. It gives me bragging rights, too, whenever I get to instagram and my peers can't because the venue does not have free Wi-Fi. The only downside is, SUPERSURF50 only lasts for 24 hours. But well, thank goodness for GoSakto, I can now choose my own surfing bundle, with an added call/text credits, and extend its validity up to a month. Man, my cyborg life is complete.
I had the chance to experience it first hand last night during the Davao GoSakto Launch at the Ballroom of Marco Polo Hotel. It's pretty easy to do, super convenient and very much pocket friendly.
A few screenshots of the GoSakto service on my Globe Tattoo MediaPad
Below are some photos during the launch. (photos courtesy of Ar-Jay of Gamedok )
With my fellow Davao Bloggers
So, what do you think about GoSakto? Pretty neat, isn't it?
